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1. Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name

• Phone number

• Email address

• Property address

• Project details

• Information submitted through contact forms, quote requests, or service inquiries

• Any other information you choose to provide

We may also automatically collect certain information when you visit our website, including:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on pages

• Website usage data

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2. How We Use Your Information

We may use your information to:

• Respond to requests for roofing, gutter, repair, or installation services

• Provide estimates, consultations, and customer support

• Schedule appointments

• Communicate with you about your inquiries

• Improve our website and customer experience

• Maintain website security

• Send service-related updates or information you request

We do not sell your personal information to third parties.

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3. Website Forms and Communications

If you submit information through a form on our website, your information may be used to contact you regarding your request.

By submitting your information, you agree that we may contact you by phone, email, or text message regarding your inquiry.

Message and data rates may apply depending on your mobile carrier.

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4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and understand visitor activity.

Cookies may help us:

• Remember preferences

• Analyze website traffic

• Improve website performance

• Provide a better user experience

You may disable cookies through your browser settings, though some website features may not function properly.

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5. Third-Party Services

We may use third-party services that help us operate our website, such as:

• Website hosting providers

• Analytics services

• Communication tools

• Scheduling or form services

• Advertising platforms

These providers may collect information according to their own privacy policies.

Our website is hosted through Wix services, which may process certain information necessary to operate the website.

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6. How We Protect Your Information

We use reasonable administrative, technical, and security measures designed to protect your personal information.

However, no internet transmission or electronic storage method is guaranteed to be 100% secure.

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7. Sharing of Information

We may share information only when necessary to:

• Provide requested services

• Work with trusted service providers

• Comply with legal obligations

• Protect our rights, property, or safety

We do not sell, rent, or trade customer information.

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8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

• Requesting access to information we have collected

• Requesting corrections

• Requesting deletion of information

• Opting out of certain communications

To make a privacy request, contact us using the information below.

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9. Children’s Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

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10. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites.

We encourage you to review the privacy policies of any third-party websites you visit.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

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12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact:

North Carolina Roofing & Gutter Co.
Website: https://www.northcarolinaroofingandguttercompany.com/
Phone: (336) 684-8470
Email: NCGutterCo@Gmail.com